Terms & Conditions

Who We Are

Urbanixity (“we,” “us,” or “our”) operates the website https://urbanixity.com (the “Site”). We specialize in premium jackets, hoodies, and fashion essentials designed to elevate your style and confidence.

This document outlines the Terms and Conditions (“Terms”) that govern your use of our Site and services. By visiting or making a purchase through our Site, you agree to comply with these Terms.

Acceptance of Terms

By using our Site, you confirm that you accept these Terms.
If you do not agree, please stop using the Site immediately.

Urbanixity reserves the right to update or modify these Terms at any time. Continued use of the Site after changes are made will signify your acceptance of the updated Terms.

Minimum Age Requirement

You must be at least 18 years old to use our Site or make a purchase.

If you are under 18, you may only use the Site under the supervision and consent of a parent or legal guardian.
We reserve the right to cancel any orders or deactivate accounts that do not meet this requirement.

License to Use Our Site

We grant you a limited, non-exclusive, revocable license to access and use our Site for personal, non-commercial purposes—provided that you comply with these Terms.

Your Responsibilities

By using our Site, you agree to:

• Be responsible for all activities under your account.

• Provide accurate and current information when creating an account or placing an order.

• Keep your login details secure.

• Notify us immediately of any unauthorized access or suspicious activity.

Prohibited Activities

You agree not to:

• Sell, rent, sublicense, or exploit the Site for commercial use.

• Reverse engineer, copy, or alter any part of the Site.

• Remove or modify any copyright, trademark, or legal notices.

Information We Collect

When you use our Site, we may collect:

• Personal Information: Name, email, shipping address, and phone number.

• Payment Information: Processed securely through trusted third-party payment processors (we do not store credit card details).

• Non-Personal Information: Browser type, device type, IP address, and general usage data.

For more details, please refer to our Privacy Policy.

Returns & Refunds

If you’re not completely satisfied with your purchase, please contact us at info@urbanixity.com within 30 days of receiving your order.

Return Conditions:

• Items must be unused, in original packaging, and in the same condition as received.

• Personalized or final-sale items are not eligible for return.

• Refunds are issued to your original payment method within 7–10 business days after we receive the returned item.

Limitation of Liability

To the fullest extent permitted by U.S. law, Urbanixity is not liable for any indirect, incidental, or consequential damages resulting from your use of our Site or products.

Indemnification

You agree to indemnify and hold harmless Urbanixity, its employees, affiliates, and partners against any claims, damages, or expenses arising from your misuse of the Site or violation of these Terms.

Intellectual Property

All content on the Site—including text, images, product designs, graphics, and logos—is the property of Urbanixity and is protected under applicable copyright and trademark laws.
Any unauthorized use or reproduction is strictly prohibited.

Feedback & Suggestions

We welcome your ideas and suggestions! However, any feedback you share may be used by us freely, without obligation or compensation.

Third-Party Links

Our Site may include links to third-party websites.
Urbanixity is not responsible for the content, security, or privacy practices of those sites. Please review their policies before using them.

Cookies

We use cookies to enhance your browsing experience.
You can disable cookies in your browser settings, but some Site features may not function properly as a result.

Governing Law

These Terms are governed by the laws of the United States and the State of Texas.
Any disputes shall be handled exclusively in the state or federal courts located in Texas.

Contact Information

Store Name: Urbanixity
Email: info@urbanixity.com
Customer Service: +1 512-543-0682
Address: 15301 Hyson Crossing, Pflugerville Texas 78660, United States
Website: https://urbanixity.com

Customer Service Hours:

• Monday – Friday: 09:00 – 17:30

• Saturday – Sunday: 10:00 – 16:00

We aim to respond to all messages within one business day.

Thank you for choosing Urbanixity!
We appreciate your trust and look forward to serving you again soon.