Brando Mens Leather Biker Jacket Cowhide

Care Details

Your Urbanixity jacket is designed to keep its shape, comfort, and style for long-term wear. With the right care, the fabric, lining, stitching, and overall finish can stay fresh for much longer. Please follow these simple care instructions before cleaning or storing your jacket.

General Jacket Care

Always handle your jacket with care and avoid unnecessary washing. Most outerwear does not need frequent cleaning after every wear. After use, hang the jacket in a clean, airy place so it can naturally release moisture and odors.

Cleaning Instructions

• Use a soft, dry cloth or soft brush to remove dust from the surface.
• For light marks, gently wipe the affected area with a slightly damp cloth.
• Do not rub aggressively, as this may affect the texture, color, or finish.
• Avoid bleach, strong detergents, alcohol-based cleaners, and harsh chemicals.
• Do not machine wash unless the care label clearly allows it.

Leather & Faux Leather Jackets

For leather or faux leather styles, wipe gently with a soft cloth and avoid soaking the material. If needed, use a cleaner made specifically for leather-type garments. Always test any product on a hidden area first. Keep leather jackets away from direct heat, heaters, dryers, and long exposure to sunlight, as this may cause dryness, fading, or cracking.

Suede Jackets

Suede needs extra gentle care. Use a suede brush to remove dust and keep the soft surface looking fresh. Avoid wearing suede in heavy rain or wet conditions. If suede gets damp, let it dry naturally at room temperature, then brush it lightly to restore the texture. Do not apply water directly or use regular leather polish on suede.

Denim, Cotton & Fabric Jackets

For denim, cotton, polyester, or blended fabric jackets, spot clean whenever possible. If washing is required, follow the care label instructions carefully. Wash with similar colors and avoid high heat drying, as it may affect the size, color, or structure of the jacket.

Storage Tips

• Hang your jacket on a wide or padded hanger to help maintain its shape.
• Store it in a cool, dry, and ventilated space.
• Avoid folding the jacket for long periods, especially leather, suede, or structured styles.
• Do not store in plastic covers for long-term storage; use a breathable garment bag instead.
• Keep away from direct sunlight to help protect the original color.

Rain & Moisture

If your jacket gets wet, do not use a hair dryer, tumble dryer, or heater. Gently remove extra moisture with a clean towel and allow it to air dry naturally. Once dry, lightly brush or wipe the surface depending on the material.

Stain Care

For fresh stains, act quickly. Blot the area gently with a clean cloth instead of rubbing. For deep stains, oil marks, ink, suede damage, leather discoloration, or strong odors, we recommend taking the jacket to a professional cleaner who understands outerwear and delicate materials.

Important Note

Every jacket material is different. Before using any cleaner, conditioner, or protector spray, test it on a small hidden area first. Proper care helps your Urbanixity jacket stay comfortable, stylish, and ready to wear season after season.

Our Commitment

We are dedicated to providing a smooth and reliable shopping experience, ensuring your order reaches you safely and on time, no matter where you are in the world.

Shipping Coverage

We proudly offer free worldwide shipping on all orders. No hidden fees just your Urbanixity order delivered straight to your door.

Order Processing

• Processing Time: 1 to 2 business days
• Transit Time: 6 to 8 business days
• Total Delivery Time: 7 to 10 business days
• Currency: All prices are listed in USD
• Cut-off Time: 4:00 PM (CST), Monday to Friday
• Courier Services: DHL, Skynet, and FedEx, UPS

Shipment Confirmation

Once your order is processed and dispatched, you’ll receive a confirmation email with your tracking details.

Tracking Activation

Please allow up to 24 hours for tracking information to become active after shipment confirmation.

Order Modifications and Cancellations

You may modify or cancel your order within 24 hours of purchase. After this period, all orders are considered final.

If an order cannot be cancelled, you may still request a return or exchange in accordance with our Refund and Returns Policy.

Delivery Exceptions and Missed Deliveries

If you are unavailable at the time of delivery, the courier may:

• Attempt redelivery, or
• Leave your parcel at a local pickup point.

You will receive instructions on how to collect your order.

If delivery is refused, any return shipping costs or additional fees may be deducted from your refund.

Customs Duties and Taxes

All international orders are shipped under DDU (Delivery Duty Unpaid) terms.

This means that any import duties, customs fees, or local taxes (if applicable) are the responsibility of the customer and may need to be settled upon arrival in the destination country. We recommend checking your country’s import and customs regulations before placing your order. If you need help understanding these charges, our Customer Service Team is happy to assist.

Damaged or Lost Shipments

All shipments from Urbanixity are fully insured.

If your order arrives damaged or is lost in transit, please contact us immediately at info@urbanixity.com.

We will coordinate with our courier partners to resolve the issue promptly. Depending on the situation, we will either send a replacement shipment or issue a full refund.

Address Changes

If you need to update your shipping address, please contact us at info@urbanixity.com within 24 hours of placing your order (or before it’s processed).

We will do our best to update your address before dispatch.

Company Information

Website Name: Urbanixity
Owner Name: Samina Sohail
Phone: +1 512-543-0682
Email: info@urbanixity.com
Address: 15301 Hyson Crossing, Pflugerville, Texas 78660, United States
Contact Form: Here
Business Hours: Monday to Friday | 9:00 AM – 6:00 PM (CST)
We aim to respond to all inquiries within 24 hours.

Our Commitment

At Urbanixity, customer satisfaction is our top priority. If for any reason you are not fully satisfied with your purchase, you may return or exchange it in accordance with the terms outlined below.

Eligibility for Returns & Exchanges

You have the right to return or exchange your order within 30 days of receiving it.

Returns and exchanges are accepted for both defective and non-defective products, provided the item meets the conditions below.

Conditions for Returns

• Items must be unused, unworn, and in their original packaging with all tags intact.
• Returns or exchanges are not accepted for custom-made or personalized items.
• Items that have been worn, washed, or damaged after delivery are not eligible for return or exchange.

Return & Exchange Process

1. Contact Us

Email: info@urbanixity.com within 30 days of delivery.

Include your order number, reason for return or exchange, and clear photos of the item.

2. Approval & Return Instructions

Our team will review your request and provide return authorization before you ship the item.

3. Ship the Item

Return instructions will be provided after approval. Please do not ship items without authorization.

Return Address

15301 Hyson Crossing, Pflugerville, Texas 78660, United States

Return Costs

Customer Responsibility: If returning due to change of mind or personal preference, the customer pays for return shipping.

Our Responsibility: If the item is defective, damaged, or incorrect, we cover the cost of return shipping.

Refunds

Refunds are processed within 7 business days after the returned item is received and inspected.

Refunds are issued to the original payment method used at checkout.

Please allow 7 to 10 business days for the refund to appear in your account, depending on your bank or card provider.

Exchanges

We gladly accept exchanges for size, color, or item replacement within 30 days of delivery.

Once your exchange request is approved, you’ll receive instructions for sending back your item.

Specific Scenarios

Change of Mind / Cancellations: Orders may be modified or cancelled within 24 hours of purchase. After 24 hours, cancellations are no longer possible as orders are processed for dispatch. Once this period has passed, the return or exchange process must be followed.

Faulty or Damaged Items: Contact us immediately within 7 days of delivery with photos at info@urbanixity.com. We will arrange a replacement or refund.

Wrong Product Received: Notify us within 7 days of delivery, and we will send the correct item at no extra cost.

Item Never Arrived: If your order does not arrive within the estimated delivery timeframe, check your tracking details first. If still unresolved, contact us for assistance.

No Restocking Fees

We believe in transparency no restocking fees apply to any returns or exchanges.

Company Information

Website Name: Urbanixity
Owner Name: Samina Sohail
Phone: +1 512-543-0682
Email: info@urbanixity.com
Address: 15301 Hyson Crossing, Pflugerville, Texas 78660, United States
Contact Form: Here
Business Hours: Monday to Friday | 9:00 AM – 6:00 PM (CST)
We aim to respond to all inquiries within 24 hours.